Search for:
Home
Solutions & Services
Golf Management
Club & Facilities Management
Website & Marketing
Customer Care: Support & Training
About MiClub
About Us
Our Partners
Blog
Contact Us
Careers
MiClub Help
Home
New – Pre-Proposal Membership Questionnaire – Draft Not finalised
New – Pre-Proposal Membership Questionnaire – Draft Not finalised
Step
1
of
4
- About the Club
0%
Account Manager
*
Please Select
Chris Little
Elly Hazell
Phil Laurie
Emma Liebenau
Club Name
*
Your name
*
First
Last
Your role at the club
*
Your contact information: Email / Phone
*
Email
Phone
Club IT contact details: Company / Contact Person
*
Company
Contact Person
Club IT Company contact information: Email / Phone
*
Email
Phone
Current Membership system
*
What is your current point of sale system?
*
SwiftPos
SenPos
StarrPOS
BePoz
If the venue is operating the SwiftPOS point of sale solution, what version are you operating?
v9 - minimum requirement
POS Company contact information: Reseller / Contact
*
Reseller
Contact
Is your current membership system integrated to your point of sale?
*
Yes
No
Do you require members accounts to be used at POS
Yes
No
Example: House Account, Prize Account
What is your current General Ledger System?
*
XERO
MYOB
Is your current General Ledger software integrated to your current Membership and / or POS?
*
Membership
POS
Both
Neither
What is your Financial Year?
*
Not membership year.
Do you post membership to your GL when the invoice is raised or when payment is made
Invoice
Payment
Do you maintain member Debentures or Loans?
Yes
No
Approx. how many members do you have: Golfing? / Social?
*
Golfing?
Social / House?
Do you operate a waiting list?
*
Yes
No
Is your membership annual or rolling?
*
Annual
Rolling
If Annual, what is your Membership Year?
ie. 1st July - 30th June
If Annual, do you Pro-rata your memberships?
Yes
No
If yes, on what basis do you Pro-Rata?
Daily
Half Monthly
Monthly
Do you offer Payment Plans for Subscription invoices?
*
Yes
No
If yes, What options do you offer?
*
Select All
Weekly
Fortnightly
Monthly
Quarterly
Six Monthly
How many members do you have on Payment Plans ?
Do you offer membership discounts, for example early payment discounts or age / tenure discounts
Do you operate member accounts? If so, how many and what are they used for?
*
Do you operate a Food & Beverage / house levy?
*
Yes
No
If yes, how does it work and is it applicable for all memberships?
Is the Pro Shop contracted or in-house?
*
Contracted
In-house
If contracted, do the operate a separate POS?
Is the Bar / Bistro / Restaurant contracted or in-house?
*
Contracted
In-house
If contracted, do they operate a separate POS?
Do you send out monthly statements to members?
*
Yes
No
Can Members Currently Pay their account online?
*
Yes
No
Do you accept payment via BPAY?
*
Yes
No
Do you print membership cards or issue fobs
Print Cards
Issue Fobs
Both
No
What type of card encoding do you use
None
Magnetic Stripe - Singe Track
Magnetic Stripe Track - Dual Track
QR Code
Barcode
What are your cards or fobs used for
Point of Sale
Security/Building Access
Gaming
Rangeball Management
Other
What is the make/model of your card printer
Do you operate gaming at your venue?
*
Yes
No
If Yes: System? / Does it integrate?
Which System do you have currently
Does it integrate with your current membership system
What other systems do you have that currently integrate with your membership system? i.e. Member Draw, Sign in etc.
*
Member/Visitor Sign in
Security System
Member Draw
Other
None
If Other:
Please describe
Does your club currently run a loyalty points program for spend at the venue?
*
Yes
No
If yes, please describe how this operates and what system you use to manage this in?
Please explain the most important feature(s) of your current membership system that you rely on?