Our Team


Support Team

Western Australia / Northern Territory / South Australia

Andrew Naylor – Support and Customer Service Manager Andrew was MiClub’s first customer and the longest user of MiClub until we snared him from his role at Mt Lawley GC Golf Operations. Andrew is a keen golfer and son of Nick O’Hearn’s coach. Andrew is a Sydney Swans and Dockers supporter.

Daniel Krebs – Technical Product Support Specialist Daniel has returned to MiClub which is great news for clients and staff alike.  Daniel’s customer service skills and product knowledge is a great asset.  Daniel is a Bayern Munich supporter.

Rachel Campbell – Support and Customer Service Specialist Rachel, PGA Professional with vast experiance in golf operations at public and private golf clubs. Rachel used MiClub at Royal Perth Golf Club.  Rachel enjoys spending time with her two baby boys and husband.

Victoria / Tasmania

Michael Umbers – Customer Projects Manager, Senior Support Specialist. Michael has extensive experience in golf operations having worked at Portsea, Mornington and Victoria GC’s. Michael is a member of the PGA and also a member and past club champion at Peninsula Kingswood CGC.

Stephen Brudenell – Support and Customer Service Specialist Stephen has many years experience in golf operations at Woodlands and Spring Valley GC where he was Director of Golf. Stephen has a strong passion for IT and Golf and is also a PGA member. This coupled with his vast experience with customer service and club operations knowledge.

New South Wales / Queensland

Elly Hazell – Support and Customer Service Specialist Elly is very experienced in the area of club golf management having joined MiClub from Pennant Hills and Riverside Oaks. Elly had used MiClub at Pennant Hills for three years.

Josh Baglin – Support and Customer Service Specialist Josh joins MiClub from Royal Sydney Golf Club where he assisted members in the golf service area.  Josh is a single figure handicap golfer and has Level 1 AFL coaching certificate.  Josh also has achieved a Diploma of Business Management – Majoring in Sports Marketing.

National

Michael Westwood – Crossover Specialist Michael has spent the past 4 years working for Crossover head office in the UK.  Michael has extensive knowledge of Crossover and joins Richard Berry in launching Crossover in Australia.  Michael, an Australian decided he wanted to return to Australia to see the Ashes returned to their rightful place.

Product Development Team

Paula White – User Experience Director and co-founder of MiClub Paula is very well known in the golf club industry for her great designs. Having managed the creative team for over 12 years, Paula’s skills in BA, design and development are now being used to enhance screens for optimal user experience. Paula is an active hockey player, golfer and tour guide for WA Art Gallery. Paula is a Sydney Swans supporter.

Nigel Dinsdale – Technical Director Nigel is a highly-experienced developer and technical architect having worked in the industry for over 20 years. Nigel has a great capacity to deliver a solution first time and is responsible for much of the success of MiClub clubs. Nigel is a Dockers member.

Peter Aldridge – Developer Peter commenced at MiClub in the Support Team and has graduated to the Development team where he utilises his degree in Computer Science.  Peter is a passionate car enthusiast and Eagles supporter.

Steve Mancini – Business Analyst Steve is our product guru who gathers the requirements from customers and staff for product enhancements. Steve then prepares them for the development team. Steve also tests all developments prior to release. Steve is a very highly valued and long-serving MiClub employee. Steve is a Dockers supporter.

Andrew Ehrhardt – Systems Manager Andrew is known in our office as Google as his knowledge of most things is amazing. Andrew has the responsibility of ensuring MiClub hosting servers are always running to the highest level of performance. (Our servers attract over 1.8 million logins per month).

Daniel Patterson – Systems Administrator Daniel supports Andrew Ehrhardt in management of our servers which run our products and client sites.   Daniel is a keen North Melbourne supporter.

Creative Team

Colleen Ballantyne – Creative Project Manager Colleen after excelling in our administration department Colleen has accepted the challenge to manage our many creative projects.  Colleen is a gymnastics judge and dislikes football and Apple products.

Michael Hiley – Creative Developer Michael originates from Queensland and has recently moved to WA.  Michael is a highly skilled creative developer and is a great addition to the MiClub team.

Verushka Ciprian – Creative Developer.

Tom Dorozenko – Creative Support and Customer Service Specialist Tom is an excellent addition to the MiClub team.  Tom has completed a Rules training course at the R&A as part of his role at GolfWA.  Tom is an avid golfer growing up in country WA town of Collie.  Tom supports the Eagles.

Account Managers

National

Chris Little – National Account Manager – Golf, MiClub Director Chris is a highly experienced member of the MiClub team. Chris has spent many years managing golf operations at Moonah Links and Patterson River. Chris is also a member at Peninsula Kingswood CGC.

Richard Berry – National Account Manager – Club Management Richard has an extensive background in Golf Operations both in Australia and the UK.  Richard also is an Australian PGA member.  Richard is a passionate golfer and Everton supporter.

 
Victoria / Tasmania / South Australia / New South Wales / Australian Capital Territory

Chris Little – National Account Manager, MiClub Director

Queensland / Northern Territory

Phil Laurie – Account Manager Phil is very well known and respected in the golf club industry having worked in a variety of roles in SA and Queensland. Phil is also a member at Indooroopilly GC.

Western Australia

Peter Maddison – Account Manager

Management Team

Peter Maddison – Managing Director and co-founder of MiClub Peter is responsible for customer satisfaction, the MiClub product and growing the MiClub business. Peter has developed many of the relationships MiClub has today in his previous sales role. Peter is a keen golfer playing off 9. Peter is an Eagles, Dragons, Force, Glory, Warriors, Fever and Sunderland supporter.

Ross Elliot – Finance Director and co-founder of MiClub Ross has a background in technology management and as a change management consultant. Ross was a keen golfer of note in his junior days but is limited to the odd social round today. Ross is an Eagles member.

Carol Shand – Finance Administration Carol is the newest member of our team.  Carol is a fully qualified accountant.

Company Directors and Shareholders

Ross Elliot Chairman
Nigel Dinsdale Technical Director
Chris Little Sales Director – Golf
Peter Maddison         Managing Director
Paula White User Experience Director
Spring Valley Golf Club

Spring Valley Golf Club

"MiClub's level of support has always been, and continues to be, of the highest order."
Spring Valley Golf Club

Cheltenham Golf Club

Cheltenham Golf Club

"Good work and rapid response. You guys are very appreciated."
Cheltenham Golf Course

Forster Tuncurry Golf Club

Forster Tuncurry Golf Club

"Explanations of solutions were clear and understandable, with good response times."
Captain, Forster Tuncurry Golf Club

Strathfield Golf Club

Strathfield Golf Club

"The service received was efficient, instant and confirmed immediately - great job! We are very happy. Thank you."
Neil Hardy, General Manager, Strathfield Golf Club

NSW Golf Club

NSW Golf Club

"I have been meaning to email you to thank you the Autoscore 4BBB scorecards and for helping me set up this all up. Really appreciate your help and it worked well for our members and especially me! Cheers."
Brett, NSW Golf Club

I would like to acknowledge and thank the team of support personnel.  Every time I have spoken with someone from the support team they have been nothing less than totally professional and helpful, even if the question I have is a minor issue.  Could you please pass on my...

Margaret River Golf Club

Margaret River Golf Club

"I just wanted to record our thanks to Daniel for coming into Margaret River Golf Club, installing hardware and then sorting out some of our operational problems (all on a public holiday). This sort of support is tremendous and much appreciated."
Dave Glasson, Club Captain, Margaret River Golf Club

Yarrambat Park Golf Course

Yarrambat Park Golf Course

"Really enjoyed using MiClub. You have a great team with Chris Little who looked after us in the setup and the support guys in Perth were a great help, no matter how many times I called them."
Craig Bell, Yarrambat Park Golf Course (Previous)

The Australian Golf Club

The Australian Golf Club

"Thank you very much for your attention and assistance with the 4BBB card reader set up. It is greatly appreciated, please pass on my thanks to anyone else who assisted you in the request. Great job!"
Golf Operations, The Australian Golf Club

Mt Lawley Golf Club

Mt Lawley Golf Club

"We are very thankful for Lisa’s help, she has been very professional in her approach and has gone above and beyond the call of duty! We are really pleased with the final product and are sure members and visitors will enjoy the new MiClub website."
Brett Lewis, General Manager, Mt...

Cronulla Golf Club

Cronulla Golf Club

"Just letting you know that everything seems to be going well. Ellie and Nathan were extremely helpful."
Jenny Hawkins, General Manager

"Cronulla went live today. Few teething probs but I would like to say Nathan was sensational. Very helpful, nothing was a problem, always had a smile."
Sue McLaughlin, Cronulla Golf Club

Member Darwin Golf Club

Member Darwin Golf Club

"We may be in the back water up here in Darwin but our club uses MiClub...Brilliant system - book your round online, scores are updated after your round. Automatically updates your place and I can even check my progress against the field remotely."
Member, Darwin Golf Club

Kwinana Golf Club

Kwinana Golf Club

"Since implementing Autoscore there is a real buzz in the clubhouse as members watch the scores scanning into the leader board. Your support has also been absolutely brilliant, very helpful."
Linda Borrell, General Manager, Kwinana Golf Club

Mosman Park Golf Club

Mosman Park Golf Club

"Just wanted to let you know I’m pleased with our new Essentials site. Paula & Lisa at your office have been very helpful in assisting me to get it set up."
Tony Howell, General Manager, Mosman Park Golf Club

Gungahlin Lakes Golf Club

Gungahlin Lakes Golf Club

"Service is always spot-on. Don't change it. The staff are ever ready to provide the best advice and ensure the situation is rectified before disconnecting. Many thanks for taking the time to help us."
Jim Hourigan, Gungahlin Lakes Golf Club

Golf WA

Golf WA

"Great service as always, once again, fast friendly service!"
Shawn McCauley, Business Development & Communications Manager, Golf WA

Horizons Golf Resort

Horizons Golf Resort

"The 'OneGolf' system more than adequately meets our needs and has engendered a keener interest in competition results amongst our members, while reducing the workload on the committee."
R.B. Treloar,  President, Horizons Golf Resort Membership

Curlewis Golf Club

Curlewis Golf Club

"Things are going very well, very happy with the program and the inclusion of Team Events on the leaderboard have been a real hit."
Matthew Loughnane, Club Manager, Curlewis Golf Club Inc

Camden Golf Club

Camden Golf Club

"Thanks Leanne for being there, you have been a super teacher and wonderful support – without you it would have been bloody hard and not the success it has been, so thanks mate as you are rather special."
Roz, Golf Operations, Camden Golf Club

Surfers Paradise Golf Club

Surfers Paradise Golf Club

"Nice to get such quick service and with a smile and the problem is fixed, thank you."
Brett Holland, Surfers Paradise Golf Club

Indooroopilly Golf Course

Indooroopilly Golf Course

"Just a quick note to thank you for helping me out ...and on a Sunday!  Sensational service from MiClub, as always!"
Catherine Kluge, Indooroopilly Golf Course

Golf Management Victoria

Golf Management Victoria

"Luke has been absolutely superb in his effort with the GMV site."
Anthony Masters, President, GMV

Eastern Golf Club

Eastern Golf Club

"Very quick turn around. Luke was great to deal with (as always!)."
Peter Vlahandreas, Eastern Golf Club

Central Southern Golf Association

Central Southern Golf Association

"Thanks for your wonderful job on our website, we are receiving lots of compliments!"
Shirley Walsh, Treasurer CSGA

Joondalup Country Club

Joondalup Country Club

"Thank you Peter for all your help, assistance and support. We look forward to installing Infogenesis with MiClub and to the great changes it will bring to Joondalup to make our Club even better."
Lorraine O'Sullivan, Golf Club Secretary, Joondalup Country Club

Secret Harbour Golf Club

Secret Harbour Golf Club

"In relation to the new One Golf system we have purchased in the last three months - let me congratulate your company and GolfWA for introducing a golf management system that is both affordable and practical for small clubs and social clubs."
Mark Bill, Handicap Manager, Secret Harbour Golf Club


Peter Maddison
Mobile: 0403 533 099
peter@miclub.com.au

Phil Laurie
Mobile: 0434 392 567
phil@miclub.com.au

Elly Hazell
Mobile: 0455 440 031
elly@miclub.com.au

Chris Little
Mobile: 0418 506 814
chris@miclub.com.au

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